Frequently asked questions

All prices are listed and charged in US Dollars (USD), wherever you are in the world. Your bank may apply its own currency conversion fee for non-USD cards.

We accept Visa, Mastercard, American Express, Discover, PayPal. Card payments are processed securely by Stripe — we never see or store your full card number.

Yes. The whole site runs over encrypted HTTPS and payments are handled by PCI-compliant providers (Stripe and PayPal). You'll receive an order confirmation email with your order number once payment completes.

Absolutely. Head to our bulk & office orders page for tiered pricing and a tailored quote.

Yes, we ship to most countries. See our Shipping Policy for delivery times, costs and any excluded destinations.

Shipping is free on orders over $50 USD. Below that, a flat $6.95 USD applies. Any import duties or taxes for international orders are the responsibility of the recipient.

Orders are processed within 1–2 business days. Delivery then typically takes 3–7 business days within the US/UK and 7–14 business days for the rest of the world.

Unopened items can be returned within 14 days. See the full Return Policy and Refund Policy for details.

We're sorry! Email support@sppph.shop with your order number and a photo within 48 hours and we'll sort a replacement or refund right away.

Depending on the item: cast acrylic, powder-coated steel, anodised aluminium, engineered wood and recycled plastics. Each product page lists exact materials and dimensions.

Yes. Every stand, riser and shelf lists a maximum load capacity on its product page. Please don't exceed it, and always place items on a flat, stable surface.